TERMS OF SERVICE

Effective Date: 27th November, 2025

Company Name: Sirra Games Pvt. Ltd.

Contact Email: support@sirragames.com

These Terms of Service (“Terms”) govern your access to and use of the mobile games, services, and features provided by Sirra Games Pvt. Ltd. (“Sirra Games”, “we”, “our”, “us”). By installing, accessing, or using our games, you agree to be bound by these Terms. If you do not agree, you must stop using our services immediately.

1. Eligibility

To use our services, you must:

• Be at least 13 years old (or older if required in your region)
• Have the legal capacity to enter into this agreement

If you are under 18, a parent or guardian must review these Terms.

2. Accounts and Authentication

You may access our games using:

• Google Sign-In
• Apple Sign-In
• Guest account (limited functionality may apply)

You are responsible for keeping your login credentials secure. We are not liable for unauthorized account access caused by your actions.

3. User Conduct and Naming Policy

You agree not to engage in any behavior that:

• Uses vulgar, obscene, racist, hateful, sexual, threatening, defamatory, or abusive language
• Uses inappropriate, offensive, or misleading usernames, team names, clan names, or character names
• Harasses, threatens, or abuses players or Sirra Games staff (including via email or support channels)
• Exploits bugs, cheats, hacks, automation tools, or third-party software to gain unfair advantage
• Attempts to manipulate matchmaking, leaderboards, or in-game economy
• Impersonates Sirra Games or any other person or organization

We may review your username, communication, or gameplay behavior if we suspect violations.

4. Account Enforcement

If you violate these Terms or harm the community, Sirra Games may, at its sole discretion:

• Rename or remove inappropriate usernames
• Restrict access to certain features
• Temporarily suspend your account
• Permanently ban your account
• Disable communication features
• Revoke in-game assets obtained unlawfully

Sirra Games is not obligated to provide warnings or explanations before enforcing actions.

No refunds, compensation, or restoration of game progress will be provided in cases of suspension, restriction, or termination.

5. In-Game Currency and Virtual Items

Our games may offer virtual currency, goods, or items for purchase or earned through gameplay. You acknowledge and agree:

• Virtual items have no real-world monetary value
• They cannot be redeemed, refunded, or traded for real currency or goods
• You do not own virtual items; you receive a limited, revocable license to use them
• Sirra Games may modify, balance, or remove virtual items at any time

Loss of virtual items due to bugs or technical issues may be reviewed but does not guarantee compensation.

6. In-App Purchases

Purchases are processed through:

• Google Play Store
• Apple App Store

All payments are subject to platform terms. Sirra Games does not store or process payment information.

Refund requests are handled according to our Refund Policy, available separately or within the game.

7. Game Modifications

We may modify, update, suspend, or discontinue parts of our games at any time, including:

• Features
• Servers
• In-game currencies
• Mechanics
• Items
• Rewards

We are not liable for any loss or perceived value changes arising from such modifications.

8. Account Deletion

You may request deletion at any time using in-game options or via support@sirragames.com.

Thulla Masters

• Deletion requests through the game trigger a 30-day grace period
• You may restore your account during this period
• After 30 days, deletion is permanent and irreversible
• You may request immediate permanent deletion via email

Seep King

• Account deletion is permanent immediately
• No recovery is possible once deletion is processed

9. Intellectual Property

All game content, including names, graphics, code, assets, sounds, text, and trademarks, is owned by Sirra Games or licensed to it. You may not copy, modify, distribute, sell, or exploit any part of the games without written permission.

10. Disclaimers

Our services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted service, error-free gameplay, or compatibility with your device.

11. Limitation of Liability

To the fullest extent permitted by law:

• Sirra Games is not liable for damages resulting from gameplay, account loss, bans, virtual items, or inability to access services
• Your sole remedy for dissatisfaction is to stop using our services

12. Changes to Terms

We may update these Terms at any time. Continued use after changes means you accept the updated Terms. We recommend reviewing them periodically.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved in courts with jurisdiction over the Gold Coast, unless local laws provide otherwise.

14. Contact Us

For questions, concerns, or requests related to these Terms, please contact:

📧 support@sirragames.com

If you do not agree with these Terms, you must stop using our games and services.